Terms & Conditions

For the purpose of these terms and conditions the following words shall have the following meanings:

The ‘Company’ shall mean Ernest Clinton Electrical.

The ‘Customer’ shall mean the person or organisation for whom the Company agrees to carry out works/and or supply materials.

The ‘Engineer’ shall mean the employee or representative of the Company performing the work for the Customer.

General Terms & Conditions

Ernest Clinton Electrical reserves the right to refuse or decline work at its own discretion. Where the Company agrees to carry out works for the Customer those works shall be undertaken using an engineer of the Company’s choice at its sole discretion.

The customer is to advise the Company of the location of any concealed water, gas, electrical, telephone or other services prior to the commencement of the installation work. In the absence of such advice, the Company cannot accept liability for damage to these services or consequential loss due to the services being damaged.

The customer is to advise the Company in writing of the location of any asbestos or asbestos type material that can be found on the premises. Should asbestos or a material suspected of being asbestos be found in areas other than where previously documented, the Company reserve the right to request that samples of the material are tested in accordance with the Control of Asbestos Regulations 2006 at no cost to the Company. The customer must make available their premises asbestos registers as per The Control of Asbestos Regulations 2006. Any variation to the contract because of the presence of unidentified Asbestos materials may be subject to additional costs.

Cables will be installed through ceilings, walls, and voids. If this isn’t possible for any reason, they will be concealed, wherever possible, and contained in surface trunking/conduit in all other areas.

It is the Customer’s responsibility to move all stock/or any obstruction that may impede our engineers during any electrical works. The Company do not make any allowances for redecorating, refitting carpets or flooring or replastering in any capacity, unless otherwise stated in your estimate. Upon completion of works the work area will be left clean and tidy.

All accessories are to be of white plastic slimline faceplates unless stated otherwise in your estimate.

Working Conditions

The prices included in any estimate are based on the cost of labour and material ruling at the date hereof unless otherwise stated in this proposal. The Company reserves the right to pass on any increase in material or labour costs incurred before completion unless otherwise stated in this proposal. If after submission of the estimate it is discovered that further works need to be carried out which were not anticipated when the estimate was prepared, then this cost will also be passed onto the customer. The Company shall not be bound by any estimates given orally.

All estimates are based upon all work being carried out during normal working hours, on weekdays between 08:00 and 17:00. If the work must be carried out outside of the normal working hours, this can be arranged but may incur additional costs. Should an engineer not be able to enter the property at the time of the confirmed appointment, due to no fault of the engineer or the Company, the Customer will be subject to a charge. No allowance has been made for waiting time, which may be caused due to circumstances outside of our control.

Our estimate assumes that the Company’s Engineers will have free access to all relevant areas and are afforded continuous and uninterrupted working. Whilst the company will make all reasonable efforts to work with other suppliers, trades and the Customer, any interruptions or delays by the forenamed may result in additional charges being made to the Customer.

Our estimates assume that work will be carried out as per the agreed proposal between the Customer and the Company. Variations to the agreed proposal, abnormal working conditions or any other additional work found to be necessary at the time of installation may be subject to additional charges being made to the customer.

Any deviation for the original estimate or change of work must be submitted in writing and agreed before the work may proceed.

The Company reserve the right to withhold any final test certificate until full payment has been made.

Payment

Invoices are due for payment upon receipt of the invoice, unless there has been an alternative written agreement in place with the Company. The Company will be entitled to add interest on a weekly basis on any amount not paid within 7 days of the issue date. Interest will be charged at 10% of the balance overdue.

Projects will require deposits and will be determined on a job-to-job basis. Payment can be made by cash or bank transfer. The Company reserve the right to withhold any test certificate until final payment has been made. The Company reserves the right to add any cost incurred, inclusive of legal fees, in the pursuit of payment to the amount owed.

Guarantee

Ernest Clinton Electrical offers a guarantee (the Guarantee) on the installation and equipment for a period of 12 months (the Guarantee Period) from completion of the works. If, within the Guarantee Period, the Customer notifies the Company in writing that they are not wholly satisfied with the works, with reasonable justification, and detail of why he/she is not wholly satisfied (subject to the Customer affording the Company and its insurers the opportunity of both inspecting such works) the Company or its insurers will carry out any necessary remedial works, if appropriate.

The Guarantee will be null and void if the work/appliance completed/supplied by the Company is subject to misuse or negligence or repaired, modified or tampered with by anyone other than a Company Engineer.

The Company will not guarantee any work undertaken on instruction from the Customer and against the written or verbal advice of the engineer. The Company will accept no liability for, or guarantee suitability, materials supplied by the Customer and will accept no liability for any consequential damage or fault.

All products and materials supplied by The Company are covered by their manufacturer’s standard warranty. However, the manufacturer’s warranty does not cover any labour cost for replacement products to be fitted.

If an estimate is accepted, you hereby show that these terms and conditions have been read and understood.