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Privacy Policy

1. Introduction

Ernest Clinton Electrical ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. Information We Collect

We may collect and process the following personal data:

  • Identity Data: Name, title.

  • Contact Data: Address, email address, telephone numbers.

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

  • Usage Data: Information about how you use our website and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

 

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and manage our services.

  • To process transactions and deliver services.

  • To manage our relationship with you.

  • To administer and protect our business and website.

  • To deliver relevant website content and advertisements.

  • To comply with legal obligations.

 

4. Legal Basis for Processing

Our processing of your personal data is based on:

  • Contractual Necessity: Processing necessary for the performance of a contract with you.

  • Legal Obligation: Processing necessary for compliance with a legal obligation.

  • Legitimate Interests: Processing necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.

  • Consent: Where you have provided consent for processing.

 

5. Sharing Your Information

We may share your personal data with:

  • Service providers acting as processors who provide IT and system administration services.

  • Professional advisers including lawyers, bankers, auditors, and insurers.

  • HM Revenue & Customs, regulators, and other authorities.

 

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees and third parties who have a business need to know.

 

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

 

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

  • The right to access your personal data.

  • The right to rectification of your personal data.

  • The right to erasure of your personal data.

  • The right to object to processing of your personal data.

  • The right to request restriction of processing your personal data.

  • The right to data portability.

  • The right to withdraw consent.

 

9. Cookies

Our website uses cookies to distinguish you from other users. A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookie Name

Purpose

XSRF-TOKEN

Used for security – helps prevent cross-site request forgery (CSRF) attacks.

hs

Security cookie to ensure the connection is secure.

svSession

Identifies unique visitors and tracks a visitor’s sessions on the site.

SSR-caching

Indicates how a site was rendered (server-side or client-side).

_wixCIDX

Used for system monitoring/debugging.

_wix_browser_sess

Used for system monitoring/debugging.

consent-policy

Remembers users' cookie consent preferences.

TS*

Security and anti-fraud protection.

bSession

Measures system effectiveness.

fedops.logger.X

Measures system performance and stability.

wixLanguage

Stores user’s language preference.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

 

10. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: info@ernestclintonelectrical.co

Last edited 5/5/24

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